{"id":34,"date":"2026-03-08T06:54:32","date_gmt":"2026-03-08T06:54:32","guid":{"rendered":"https:\/\/cre-cea.ch\/?page_id=34"},"modified":"2026-03-08T07:12:35","modified_gmt":"2026-03-08T07:12:35","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/cre-cea.ch\/es\/politique-de-confidentialite\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"

<\/p>\n\n\n\n

Crecea<\/strong><\/h2>\n\n\n\n

\u00daltima actualizaci\u00f3n: 01.03.2026<\/strong><\/p>\n\n\n\n

Esta pol\u00edtica de privacidad describe c\u00f3mo Crecea<\/strong> recopila, procesa y protege los datos personales de acuerdo con la Ley Federal de Protecci\u00f3n de Datos (LPD, RS 235.1)<\/strong> y su ordenanza (OLPD).
<\/p>\n\n\n\n

1. Alojamiento y subcontrataci\u00f3n<\/strong><\/h3>\n\n\n\n

El sitio Crecea <\/strong> est\u00e1 alojado en:<\/p>\n\n\n\n

Infomaniak Network SA<\/strong>, Suiza<\/p>\n\n\n\n

Infomaniak act\u00faa como subcontratista<\/strong> en el sentido del art\u00edculo 9 de la LPD e implementa las medidas t\u00e9cnicas y organizativas adecuadas para garantizar la seguridad de los datos.<\/p>\n\n\n\n

2. Creaci\u00f3n del sitio<\/strong><\/h3>\n\n\n\n

El sitio web ha sido dise\u00f1ado y desarrollado por:
Promotion One<\/strong><\/p>\n\n\n\n

3. Datos personales tratados<\/strong><\/h3>\n\n\n\n

En el marco de la utilizaci\u00f3n del sitio y de los pedidos, se podr\u00e1n tratar los siguientes datos personales:<\/p>\n\n\n\n

    \n
  • Datos de identificaci\u00f3n (nombre, apellido)<\/li>\n\n\n\n
  • Datos de contacto (direcci\u00f3n postal, direcci\u00f3n de correo electr\u00f3nico, n\u00famero de tel\u00e9fono)<\/li>\n\n\n\n
  • Datos contractuales (pedidos, facturas, historial de compras)<\/li>\n\n\n\n
  • Datos de pago (procesados exclusivamente por proveedores seguros)<\/li>\n\n\n\n
  • Datos de personalizaci\u00f3n proporcionados voluntariamente por el cliente<\/li>\n\n\n\n
  • Datos t\u00e9cnicos (direcci\u00f3n IP, tipo de navegador, datos de conexi\u00f3n)<\/li>\n<\/ul>\n\n\n\n

    4. Fines del tratamiento<\/strong><\/h3>\n\n\n\n

    Los datos personales se procesan exclusivamente para las siguientes finalidades:<\/p>\n\n\n\n

    Seguridad y buen funcionamiento del sitio
    Ejecuci\u00f3n y gesti\u00f3n de pedidos
    Entrega de productos
    Gesti\u00f3n del servicio al cliente
    Facturaci\u00f3n y obligaciones contables
    Comunicaci\u00f3n relacionada con los pedidos<\/p>\n\n\n\n

    5. Base legal del tratamiento (LPD)<\/strong><\/p>\n\n\n\n

    De conformidad con la LPD, el tratamiento de los datos se basa en:<\/p>\n\n\n\n

      \n
    • La ejecuci\u00f3n de un contrato<\/li>\n\n\n\n
    • Su consentimiento<\/li>\n\n\n\n
    • Obligaci\u00f3n legal<\/li>\n\n\n\n
    • El inter\u00e9s primordial del responsable del tratamiento<\/li>\n<\/ul>\n\n\n\n

      6. Comunicaci\u00f3n de datos a terceros<\/strong><\/p>\n\n\n\n

      Los datos personales solo podr\u00e1n ser comunicados a los siguientes destinatarios, cuando sea necesario:<\/p>\n\n\n\n

        \n
      • Proveedores de pago<\/li>\n\n\n\n
      • Servicios de entrega<\/li>\n\n\n\n
      • Proveedores inform\u00e1ticos y t\u00e9cnicos<\/li>\n\n\n\n
      • Host del sitio<\/li>\n<\/ul>\n\n\n\n

        Los datos personales no se venden ni se transmiten a terceros con fines comerciales<\/strong>.<\/p>\n\n\n\n

        7. Transferencia de datos al extranjero<\/strong><\/p>\n\n\n\n

        Los datos se procesan principalmente en Suiza<\/strong>.
        Si se realizara una transferencia en el extranjero, la transferencia se har\u00eda \u00fanicamente a pa\u00edses que ofrecen un nivel adecuado de protecci\u00f3n<\/strong>, o con las garant\u00edas adecuadas de acuerdo con el DPA.<\/p>\n\n\n\n

        8. Cookies y tecnolog\u00edas similares<\/strong><\/p>\n\n\n\n

        El sitio utiliza cookies estrictamente necesarias para su funcionamiento, as\u00ed como, en su caso, cookies de an\u00e1lisis.<\/p>\n\n\n\n

        El usuario puede gestionar las cookies a trav\u00e9s de la configuraci\u00f3n de su navegador o mediante un banner de consentimiento cuando est\u00e9 presente.<\/p>\n\n\n\n

        9. Periodo de conservaci\u00f3n<\/strong><\/p>\n\n\n\n

        Los datos personales se conservan:<\/p>\n\n\n\n

          \n
        • Durante el tiempo que sea necesario para la ejecuci\u00f3n del contrato<\/li>\n\n\n\n
        • De conformidad con los plazos legales suizos de conservaci\u00f3n (en particular contables)<\/li>\n\n\n\n
        • Hasta la supresi\u00f3n a petici\u00f3n, cuando la ley lo permita<\/li>\n<\/ul>\n\n\n\n

          10. Seguridad de datos<\/strong><\/p>\n\n\n\n

          Crecea <\/strong>implementa medidas t\u00e9cnicas y organizativas adecuadas<\/strong> para proteger los datos personales contra el acceso no autorizado, la p\u00e9rdida, la modificaci\u00f3n o la divulgaci\u00f3n.<\/p>\n\n\n\n

          11. Derechos de los interesados<\/strong><\/p>\n\n\n\n

          De conformidad con la LPD, toda persona afectada dispone de los siguientes derechos:<\/p>\n\n\n\n

            \n
          • Derecho de acceso a sus datos<\/li>\n\n\n\n
          • Derecho de rectificaci\u00f3n<\/li>\n\n\n\n
          • Derecho al borrado (dentro de los l\u00edmites legales)<\/li>\n\n\n\n
          • Derecho de oposici\u00f3n al tratamiento<\/li>\n\n\n\n
          • Derecho a la entrega o transmisi\u00f3n de los datos<\/li>\n<\/ul>\n\n\n\n

            Toda solicitud puede dirigirse a:
            \ud83d\udce7 info@cre-cea.ch<\/strong><\/p>\n\n\n\n

            12. Modificaci\u00f3n de la pol\u00edtica<\/strong><\/p>\n\n\n\n

              \n
            1. Crecea <\/strong> se reserva el derecho a modificar esta pol\u00edtica de privacidad en cualquier momento.
              La versi\u00f3n vigente es la publicada en el sitio.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

              Crecea Derni\u00e8re mise \u00e0 jour : 01.03.2026 La pr\u00e9sente politique de confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont Crecea collecte, traite et prot\u00e8ge les donn\u00e9es personnelles, conform\u00e9ment \u00e0 la Loi f\u00e9d\u00e9rale sur la protection des donn\u00e9es (LPD, RS 235.1) et \u00e0 son ordonnance (OLPD). 1. H\u00e9bergement et sous-traitance Le site Crecea est h\u00e9berg\u00e9 par : Infomaniak Network […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"\n

              This is a sample page.<\/b><\/p>\n\n\n\n

              Overview<\/h2>\n\n\n\n

              Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n

              To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n

              Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n

              Additional non-returnable items:<\/p>\n\n\n\n

                \n
              • Gift cards<\/li>\n
              • Downloadable software products<\/li>\n
              • Some health and personal care items<\/li>\n<\/ul>\n\n\n\n

                To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n

                Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n

                There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n

                  \n
                • Book with obvious signs of use<\/li>\n
                • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n
                • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n
                • Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n

                  Refunds<\/h2>\n\n\n\n

                  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n

                  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n

                  Late or missing refunds<\/h3>\n\n\n\n

                  If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n

                  Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n

                  Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n

                  If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n

                  Sale items<\/h3>\n\n\n\n

                  Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n

                  Exchanges<\/h2>\n\n\n\n

                  We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n

                  Gifts<\/h2>\n\n\n\n

                  If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n

                  If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n

                  Shipping returns<\/h2>\n\n\n\n

                  To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n

                  You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n

                  Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n

                  If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n

                  Need help?<\/h2>\n\n\n\n

                  Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/pages\/34","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/comments?post=34"}],"version-history":[{"count":6,"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/pages\/34\/revisions"}],"predecessor-version":[{"id":422,"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/pages\/34\/revisions\/422"}],"wp:attachment":[{"href":"https:\/\/cre-cea.ch\/es\/wp-json\/wp\/v2\/media?parent=34"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}